Managed IT
The Support Source is your single point of contact to manage your complete IT infrastructure and support your users
FULLY MANAGED IT
Servicing the Greater Toronto Area, The Support Source is your single point of contact for all your IT needs, allowing you to focus on your business. We implement and manage your complete IT infrastructure and support your users. Remotely or onsite, we maximize your network performance by minimizing computer disruptions, protecting data and ensuring network security.
Desktop and Server
- Automatic and responsive security patch management
- Administration and optimization
- Remote and onsite support
Network and Connectivity
- Wired and wireless
- Remote access and VPN
Email and Web
- Exchange and Office 365
- Domain management
- SSL certificates
SECURITY
We deliver comprehensive network security, 24/7 Security Operations Centre (SOC), spam filters, and anti-virus to protect you from phishing and ransomware attacks. Our engineers perform network vulnerability and penetration tests to ensure your network is safe. The Support Source offers onsite and remote cybersecurity training and simulations on how to spot, deal with, and minimize security risks to your business.
Cyber Security and Ransomware
- Cyber risk analysis and planning
- Dark Web monitoring
- Cyber awareness training
- Anti-phishing simulations
Antivirus and Firewall
- Customized multi-layered cyber defenses
- Intrusion prevention and detection
- Robust quarantine processes to isolate subspinous emails, data, and files
Enhanced Security
- Advanced logging and reporting
- Enterprise wide encryption
- Endpoint Detection and Response (EDR)
- Managed Detection and Response (MDR)
- 24/7 Security Operations Centre (SOC)
24/7 PROACTIVE MONITORING
Our sophisticated monitoring system assesses and logs your system activity 24/7. This means less downtime as we keep your business up and running. Through our reporting tools, we assess your systems and work with you to reduce costs and improve performance.
Monitoring
- Comprehensive system scanning
- 24/7 SOC protection
- End-to-End security alerting
Alerting
- Proactive scanning
- Detailed reporting
- Comprehensive logging
CLOUD SOLUTIONS
Thinking about moving your business into the cloud or simply looking for information on this technology? The Support Source offers all types of cloud services. Our team of engineers can fully design and implement the best solution to meet the needs of you and your business.
Private and Public Cloud
- The Support Source private cloud services
- Azure and AWS
Office 365 and Exchange Online
- Seamless migration from current email system to Office 365
- Complete backup, disaster recovery and email archiving
Hosting
- Offsite server hosting and colocation
- Dedicated servers
- Website hosting
CONSULTING SERVICES
At The Support Source, our comprehensive IT planning and budgeting services ensure you have the right technology at the right price. We offer a complete procurement cycle management from needs assessment to purchasing and warranty administration. Our professional consulting services empower you by implementing comprehensive and secure IT standards across your organization.
IT Planning and Budgeting
- Asset inventory
- Product life cycle management
- Software license tracking and management
Hardware and Software Sales
- Partnerships with Canada’s leading distributors
- One source for all IT products and services
Migrations and New System Setup
- Managing existing systems
- Upgrading IT needs
- Planning new technology
BACKUP & DISASTER RECOVERY
Your data is your most valuable asset. The Support Source will tailor a full backup and disaster recovery solution that aligns with your business needs. We offer an extensive range of backup options including onsite, offsite and in-cloud solutions, while ensuring the integrity, security and availability of your data.
Backup and Disaster Recovery
- Quick onsite recovery
- Offsite and secure data centre
- Cloud backup services
Business Continuity Management
- Disaster response planning
- Recovery implementation
High Availability and Fault Tolerance Design
- Customized redundant systems
- Multiple data storage locations