It abstract

Audits and Gap Assessments

The Support Source evaluates your technology, cybersecurity controls, policies, and processes against recognized standards and regulatory frameworks, including ISO 27001 and SOC 2. See what is working, where gaps exist, and which improvements should be prioritized.
AdobeStock

We evaluate your technology, cybersecurity controls, policies, and processes against recognized standards and frameworks such as ISO 27001 and SOC 2. This helps identify strengths, gaps, and areas that should be prioritized.

Gain a clearer picture of how your current controls and processes align with applicable requirements, including where improvements may be needed.

Turn assessment findings into a prioritized, actionable roadmap so your organization knows what to address first and what steps to take next.

Identify potential issues before a formal audit or assessment, giving your team time to strengthen controls, documentation, and supporting evidence.

Address gaps that could expose your organization to security incidents, contractual issues, or compliance concerns while strengthening your overall risk posture.

Strengthen the controls and documentation needed to respond confidently to client security questionnaires, contractual requirements, and cyber insurance reviews.

Services

The Support Source delivers premium Managed IT services designed for businesses seeking robust cybersecurity and efficient technology support in the Greater Toronto Area.

24/7 Monitoring and Support

Security problems do not always happen during business hours. The Support Source team continuously monitors your systems, devices, and networks ...
Learn More

AI Implementation

The Support Source helps businesses in the Greater Toronto Area turn practical AI opportunities into clear implementation plans. Identify useful ...
Learn More

Application Development (DevOps)

The Support Source helps businesses across the Greater Toronto Area build, improve, and support applications without adding unnecessary operational complexity. ...
Learn More

Audits and Gap Assessments

The Support Source evaluates your technology, cybersecurity controls, policies, and processes against recognized standards and regulatory frameworks, including ISO 27001 ...
Learn More

Compliance and Certification

The Support Source helps organizations meet the technology and cybersecurity requirements associated with industry standards, privacy legislation, client contracts and ...
Learn More

Cybersecurity

Cybersecurity requires more than antivirus software. The Support Source provides a multi-layered framework to protect your company, users, devices, email, ...
Learn More

Google Workspace

Not everyone manages Google Workspace, but at The Support Source, we do! Whether you’re moving to a Google environment or ...
Learn More

Infrastructure and Domain Management

The infrastructure of your business is the foundation of your company. At TSS, we manage the systems that keep your ...
Learn More

IT Compliance and ISO/SOC 2 Certification

Compliance is easier to manage when your policies, controls, documentation, and accountability are clear. The Support Source helps organizations across ...
Learn More

Microsoft 365

Microsoft continues to dominate the SMB space as the preferred platform for the majority of our clients. The Support Source ...
Learn More

Policy Documentation

Strong cybersecurity and compliance programs require clearly documented policies and procedures. Using our integrated IT Glue platform and client portal, ...
Learn More

SharePoint and On-Premise Servers

TSS supports both cloud and on-premise server environments. Our Toronto-based team will manage, secure, and optimize SharePoint, Windows servers, file ...
Learn More

Web Hosting

Secure and reliable web hosting and ongoing technical management for business websites and applications is critical to a business public ...
Learn More

Audits and Gap Assessments FAQs

The Support Source can evaluate your current environment against recognized standards and regulatory frameworks, including ISO 27001 and SOC 2. The appropriate scope is confirmed before the assessment begins.

No. A gap assessment identifies areas that align with requirements and areas that may need improvement. It can help you prepare for a formal audit, but it does not replace certification or an independent attestation where one is required.

You will receive a clear summary of findings, identified deficiencies, and prioritized recommendations. The exact deliverables are defined during scoping based on the framework and your reason for completing the assessment.

Pricing depends on the selected framework, assessment scope, number of systems and processes involved, documentation available, and reporting requirements. The Support Source reviews these factors before defining the engagement.

Begin by identifying the relevant stakeholders and gathering available policies, procedures, system records, and prior assessment materials. The Support Source will clarify what information is needed once the scope has been established.

Potentially. After the findings are reviewed, remediation work can be discussed and scoped separately. This may include policy improvements, process changes, technical control updates, documentation, or coordination with your internal team.

Our Partners

8867.Microsoft 5F00 Logo 2D00 for 2D00 screen
Apple Logo
Lenovo Symbol
HP logo 2025.svg
Ubiquiti Logo
SonicWall 2016 Logo
Cisco meraki logo
Updated Veeam Logo
Codetwo
Unnamed
Datto logo
ID Agent to scale
Owl labs

What Our Clients Say About Our Services:

★★★★★

Completely seamless and stress-free!

We had an outstanding experience working with The Support Source team during our recent transition to the Microsoft platform. We were nervous about moving all our files from Dropbox to MS, but the process was completely seamless and stress-free! Beyond...
READ MORE

The team at The Support Source is a cut above most MSP providers in the market today

The team at The Support Source is a cut above most MSP providers in the market today. As a strategic business partner, I’ve had firsthand visibility into how Mary and Nick operate, and what stands out most is their unwavering...
READ MORE

The team at Support Source are friendly, helpful, professional and organized.

The team at Support Source are friendly, helpful, professional and organized. They stay in touch with new trends to make sure that clients have the technology and information to stay competitive and protected. They are dedicated to consistently providing excellent...
READ MORE

They’re sharp, dependable, and genuinely invested in doing things the right way.

I’ve been partnered with The Support Source team — Nick and Mary — for over a year, and they’ve been outstanding to work with. They’re sharp, dependable, and genuinely invested in doing things the right way. Their team is responsive,...
READ MORE

The Support Source team are great to work with.

The Support Source team are great to work with. They try their darndest to assist with all IT solutions and will offer alternative solutions as well. IT is a hard industry because folks will look to IT only when there...
READ MORE

Great experience with this MSP.

Great experience with this MSP. The team is knowledgeable, responsive, and genuinely cares about keeping their people’s systems secure and running smoothly. Highly recommend them to any business looking for reliable IT support.
READ MORE

Exceptional IT Support – Truly Above and Beyond!

Exceptional IT Support – Truly Above and Beyond! I can't speak highly enough about the outstanding service we've received from The Support Source. Nick, Mary & their team have been incredibly responsive, knowledgeable, and genuinely committed to solving any IT...
READ MORE

Their reliability and dedication have made a significant positive impact on my professional life.

I've been working with The Support Source team, Nick and Mary, for over a year and couldn't be happier with our relationship. They genuinely care about their clients, are impeccable in their work, and are always willing to help. Their...
READ MORE

The Support Source is truly an asset to my business and I see us working with them for a long time!

I've contracted The Support Source for just over a year now, and I can't recommend them enough. They provide exceptional IT support, are extremely knowledgeable in their field, and can tackle any problem as it comes. However what sets them...
READ MORE

Nick is very knowledgeable about the options and really spelled out the pros and cons.

Quick service and very trustworthy. Worked with TSS on a big project and they delivered exceptional results. Nick is very knowledgeable about the options and really spelled out the pros and cons. I highly recommend the support source Thank you....
READ MORE

Schedule an Audit and Gap Assessment in Toronto

Schedule a discovery call with The Support Source. We will discuss the standard or requirement you need to address, review your assessment goals, and outline a practical scope and next step without pressuring you into a larger engagement.

Proudly Canadian logo design