Maintain the networks, systems, and underlying technology your employees depend on with proactive management focused on availability, performance, and security.
Infrastructure and Domain Management
The infrastructure of your business is the foundation of your company. At TSS, we manage the systems that keep your organization connected, including networks, firewalls, wireless environments, servers, cloud infrastructure, domains and DNS. Our Toronto-based operations and data centre keep your systems optimized and safe.
Reliable and secure technology infrastructure.
Centralized management of critical systems.
Bring oversight of key infrastructure components together to simplify administration, troubleshooting, maintenance, and long-term planning.
Improved network performance and availability.
Proactive monitoring and maintenance help identify bottlenecks, failures, and configuration issues that can affect connectivity and productivity.
Reduced risk of domain expiration or configuration issues.
Professional domain and DNS management helps prevent avoidable disruptions caused by expired registrations, incorrect records, or overlooked configuration changes.
Clear documentation and greater accountability.
Maintain accurate records of infrastructure, domains, configurations, vendors, and responsibilities so critical technology is easier to manage and support.
Infrastructure and Domain Management FAQ
What is included in Infrastructure and Domain Management?
The Support Source can assist with hardware and software infrastructure management, domain registration and renewal, security monitoring, compliance documentation, access controls, and ongoing maintenance.
How do you help protect our business domains?
We organize domain ownership records, renewal schedules, access permissions, and change controls so your business maintains control of its important online assets.
Can you support our compliance requirements?
Yes. Where applicable, The Support Source can help align infrastructure management practices with standards such as ISO 27001, including documentation and controls that support audit readiness.
How quickly can we expect help with an infrastructure issue?
The current service model includes a 15 minute SLA and access to a 24/7 Account Manager, giving your team a clear support path when an infrastructure or domain issue needs attention.
Do you provide onsite support in the Greater Toronto Area?
Yes. The Support Source provides remote support and onsite assistance when appropriate for businesses across the Greater Toronto Area.
Can you help us switch from another IT provider?
Yes. We can review your existing infrastructure, domain access, documentation, and support processes to organize the transition and account for key systems and online assets.
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