Structure files, permissions, and resources so authorized employees can find and access the information they need while sensitive data remains appropriately protected.
SharePoint and On-Premise Servers
TSS supports both cloud and on-premise server environments. Our Toronto-based team will manage, secure, and optimize SharePoint, Windows servers, file storage, permissions, backups and related infrastructure. The Support Source will recommend when a server should remain on-premise, move to the cloud, or operate in a hybrid environment.
Secure and organized access to business information.
Solid and dependable server monitoring, maintenance and backup.
Keep on-premise servers monitored, maintained, patched, and backed up to improve reliability and reduce the risk of unexpected disruptions or data loss.
Reliable document management and collaboration platform.
Use SharePoint to centralize documents, organize business information, manage versions, and make collaboration easier across teams.
Control over permissions and sensitive data.
Apply appropriate access controls to help ensure employees can access the resources required for their roles without unnecessarily exposing sensitive information.
Practical planning for cloud migrations and system modernization.
Evaluate existing infrastructure and develop a realistic modernization strategy that considers security, business requirements, costs, and operational continuity.
SharePoint and On-Premise Server Support FAQ
How does The Support Source manage SharePoint environments?
We help manage SharePoint configuration, user access, security settings, compliance alignment, documentation, and ongoing maintenance so your environment is easier to support and govern.
What is included with on-premise server management?
Support can include infrastructure assessment, patch management, backup verification, server health monitoring, vulnerability scanning, compliance documentation, and coordination of issues affecting performance or availability.
Can you help prepare our servers for ISO 27001 certification?
Yes. The Support Source can help align SharePoint and server environments with ISO 27001 requirements through control reviews, documentation, evidence gathering, and audit preparation support.
What response time do you provide for server issues?
The current service approach includes a 15-minute SLA response for server issues, followed by triage, clear communication, and accountable follow-through.
Do you provide onsite support in the Greater Toronto Area?
Yes. The Support Source assists businesses throughout the Greater Toronto Area with remote support and onsite service when an issue requires in-person attention.
How do you identify security risks in SharePoint and on-premise servers?
We use vulnerability scanning, penetration testing, monitoring, and configuration reviews to identify potential issues. We then help your team prioritize and address those findings in a controlled way.
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